Refund and Returns Policy


We are committed to providing quality products to our customers. While we hope that you are always satisfied with your purchase, we realize there are times that you may need to return or exchange a product. If you will need to return or exchange a product, please review the information below.

  • Returns and exchanges must be requested within 30 days of your receipt date.
  • Customers are responsible for return shipping costs.
  • We do not refund original shipping costs with a return.
  • All sale items are final sale.

To start your return or to request an exchange, please email [email protected]

Mail your return to:

Gibson Girl Makeup

Attn: Returns

17B Princess Street

Charleston, SC 29401

  • Please make sure to record your tracking number because we are not responsible for lost packages.
  • All returns will be credited to the original form of payment used at the time of purchase.
  • Returns will be processed within 5 business days after receiving your item.
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